JOB   DETAILS

We’re partnering with a fast-growing fintech in the business payments space to find an Account Manager. This is a hybrid role (phone + in-person) where you’ll be the primary point of contact for a portfolio of high-value clients, helping them get the most out of their payments platform.

You’ll own and grow a portfolio of high-value accounts, building genuine relationships and acting as a trusted advisor to your clients as they scale. You’ll proactively spot opportunities to add value, develop tailored account strategies, and work cross-functionally to make sure clients get a first-class experience at every touchpoint

What You’ll Be Doing

• Managing a portfolio of high-value accounts, focused on retention and strategic growth
• Identifying and executing on upsell and cross-sell opportunities
• Building tailored account plans aligned to each client’s business goals
• Partnering closely with clients to understand their short- and long-term objectives
• Tracking account performance and key metrics
• Collaborating with Sales, Marketing, Product and Customer Support to deliver great outcomes for clients

What We’re Looking For

• Proven experience in Account or Relationship Management
• A strong customer service mindset and track record
• Excellent written and verbal communication skills
• Comfortable with CRM systems and everyday business software
• Genuine interest in fintech and the online accounting / business payments space
• A results-driven, self-starter attitude — you take initiative and run with it
• A knack for building fast, authentic rapport with partners and clients

Are you interested in this position?

Apply by clicking on the “Apply Now” button below!

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