Administrator, Process Control
Employment Info
JOB DETAILS
Overview
- To assist & monitoring in the processes and controls within Operations Services
- To minimising Risks, auditing of high risk transactions and process review
- To identify, analysis of error trends, and incident reports as well errors tracking within Operation Services
Key Accountabilities and main responsibilities
- Targeted auditing of investor transactions, including off-market transfers (OMTs), dividend reinvestment plan (DRP), Electronic Direct Credit (EDC), Deceased Estate transactions
- Quality assurance checking for Corporate Action projects, Issuer Services transactions, Insolvency Services, Equity Plan Solutions and Fixed Interest Transactions
- Large holder checks by confirming instructions with Institutions as at record date
- Error tracking to assist with the improvement of current processes and risk mitigation
- Completion of monthly testing for Controlled Self Assessments (CSAs)
- Supporting AML/FATCA processing team, processing and auditing FATCA forms from different stakeholders
- Perform an enhanced due diligence verification for Anti-Money Laundering Link Funds Solutions applications forms, knowledge in Australian’s regulation rule
- Performing screening for PEP & Sanctions (Political Exposed Person)
- Auditing Employee Plan shares (EPS) Operation transactions, static changes, terminations, vesting transactions, transfers, etc
- Building rapport and working closely with other departments within Operational Services internally or different department such as Capital Markets, CRG and EPS and Risk/ Compliance
Strategic Focus
- Ensure high level of Quality Assurance across all transactions streams
- Ensure all work is checked within specified time frames
- Daily interaction with Operations team managers regarding mitigation of errors.
- Satisfy all service standards (regulated or client SLA)
- To assist all other members of the team, and as a team assists other areas as required to do so
- Commitment to the role of improving processes within Operational Services
- Develop expertise and awareness in all team members regarding:
- Auditing transactional processes and procedures
- Different type of investor’s transactions
- Delivery within client service level agreements (SLA’s)
- Reconciliation of appropriate between processing and auditing records
Operational Management
- Reconcile all audit transactions in an accurate and timely manner and in accordance with agreed service standards
- Manage and coordinate transactions requirements within Operation Services. The range of transactions may include:
- Auditing High Risk transactions
- Auditing Corporate Actions project such as Share Purchase Plan, Buybacks, etc
- Auditing and reconciliation of EPS transactions
- User acceptance testing
- Continuous and proactive focus on recommendations that will yield improved operational efficiency, system enhancements, revenue opportunities or risk reduction
- Participate positively as a team member and contribute to the ongoing success of the Operational Services
- Support Team Leader/Manager with staff support and management
People Leadership
- Assisting Team leader/ Manager in maintaining day to day activities including Auditing Operational Services transactions, AML applications Verification, EPS, FATCA transactions, and management of critical and urgent auditing requests and enquiries
- Assisting Team Leader/Manager in achievement of Enlighten business objectives and staff/team performance
Governance & Risk
- Adherence to compliance and incident management policies
Experience & Personal Attributes
- A strong client service focus
- Thorough understanding and knowledge of all Operational Services functions, products, processes and procedures and in-house registry systems
- Work well under pressure
- Strong analytical and reconciliation skills
- Ability to teach and train team members regarding all transactions within Operation Services systems
- Highly organised, applying a systematic approach to work and status reporting
- Proactive, patient, persistent, enthusiastic, and committed
- Demonstrated ability to effectively prioritise work
- Demonstrate high level of initiative and motivation
- Flexible, able to meet demanding deadlines and work additional hours when required
- Problem solving skills
- A team player
- Advanced knowledge of MS Excel
- Quality Assurance focused
Are you interested in this position?
Apply by clicking on the “Apply Now” button below!
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