Data Management Specialist
Employment Info
JOB DETAILS
Requirements
- 3+ years of experience in data operations, data management, campaign operations, program delivery, CRM operations, or marketing operations
- Strong understanding of data quality, segmentation, enrichment, reporting, workflow automation, and CRM governance
- Excellent communication and stakeholder management skills
- Ability to translate business needs into technical solutions and measurable workflows
- Proven expertise in HubSpot or similar platforms (e.g., Salesforce, Dynamics, Zoho)
- Experience with waterfall data enrichment, reporting, workflows via tools such as Clay, Lusha and PowerBI
- High attention to detail and strong understanding of data governance and operational process control
- Strong Excel/spreadsheet skills and confidence working with large datasets
- Hands-on experience with Agile methodologies (e.g., SCRUM, Lean, Kanban)
Responsibilities
- Lead and prioritise the work of the remote data management team
- Ensure high-quality program data is delivered on time, to scope, and to the required standard
- Own and optimise the local data technology stack, including Clay, HubSpot, Lusha, ChatGPT and related tools
- Oversee data scoping, extraction, enrichment, validation, segmentation, QA, reporting, and optimisation across programs
- Maintain and improve the quality, accuracy, completeness, and usability of the 350K+ contact database
- Establish and maintain clear data governance standards, including validation rules, deduplication, source tracking, field ownership, and update processes
- Ensure data across the GTM stack is accurate, governed, auditable, and scalable
- Work closely with the HS Global Product Owner to align local HubSpot and CRM execution with global standards
- Support Account Managers and Delivery teams with reliable workflows, reporting, automation, and campaign data processes
- Identify and resolve risks relating to broken workflows, duplicated automations, configuration drift, poor data quality, or unclear system ownership
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