JOB  SUMMARY

Key responsibilities include:

• Performing preventative maintenance, upgrades and repairs at customer sites
• Managing customer relationships and providing support both in person and via the phone
• Completing service, expense and weekly time reports
• Responding to customer issues and seeing them through to resolution
• Contributing to the team’s focus on improving service delivery performance
• Participating in ongoing training to up-skill and enhance product knowledge
• Participating in a rotating on call roster, including weekend and out of hours support as required

What You’ll Bring to Make An Impact:

• Experience servicing electronic and mechanical equipment in a field service, industrial or technical environment
• A good understanding of computers and Windows operating systems
• Trade qualification as an Electronics Technician or similar, or a Restricted Electrical Licence
• Experience supporting Linux based systems or networked equipment
• Experience working with complex electronic systems, diagnostic tools and technical documentation
• Experience in aviation security, screening systems or other critical infrastructure environments
• Strong customer service and communication skills
• A current driver’s licence and the ability to travel across Queensland, the Northern Territory and Fiji, including at short notice

   

Are you interested in this position?

Apply by clicking on the “Apply Now” button below!

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