JOB  DETAILS

What You’ll Do

• Build, lead, and scale a team of Account Managers focused on upsell, cross-sell, and expansion revenue
• Own team performance against NRR, expansion pipeline, and closed revenue targets
• Implement and embed a repeatable expansion sales motion across SMB and Mid-Market segments
• Drive pipeline discipline through regular forecasting, deal inspection, and conversion management
• Coach your team on commercial conversations, value articulation, and closing techniques
• Establish clear account planning and territory strategies to systematically uncover growth opportunities
• Partner cross-functionally (Product, Marketing, Support) to unlock expansion pathways within the customer base
• Create a culture of accountability, high performance, and continuous improvement

What You’ll Bring

• Proven experience leading a quota-carrying Account Management or expansion sales team in SaaS
• Strong track record of delivering against NRR and expansion revenue targets
• Deep expertise in upsell and cross-sell motions, with the ability to scale these across a team
• Hands-on leadership style with a focus on coaching, deal strategy, and performance management
• Strong commercial acumen – able to balance customer value with revenue outcomes
• Experience building pipeline rigor, forecasting accuracy, and CRM discipline (Salesforce preferred)
• Ability to operate across SMB and Mid-Market segments with a structured, data-driven approach
• Familiarity with operational, trades-based customers is a plus

   

Are you interested in this position?

Apply by clicking on the “Apply Now” button below!

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