JOB  DETAILS

Key responsibilities:

• Support workplace and collaboration services, managing escalations from the service desk as required
• Define, uplift and document support processes for in‑scope services
• Develop detailed design documentation for new and existing workplace services
• Deliver proof‑of‑concepts to assess feasibility of proposed solutions
• Define and maintain workplace and collaboration standards, policies and guidelines aligned with Perpetual security requirements
• Develop automation artefacts that contribute to broader automation and orchestration practices
• Participate in design forums and architecture governance to ensure solutions align with standards
• Build trusted relationships with internal stakeholders across technology, security and business teams

About you

We’re looking for someone with:

• 3+ years’ experience in IT roles, including at least 2 years working hands‑on with modern workplace and collaboration technologies.
• Microsoft certifications (M365, Office 365, Azure) is highly desired
• Strong experience designing, implementing, and supporting Microsoft‑based solutions, including M365, Intune, Exchange Online, SharePoint, OneDrive, Teams and modern desktop environments.
• Exposure to Azure Virtual Desktop and securing cloud‑based workplace solutions.
• Experience producing detailed technical designs, documentation, standards, and operating procedures.
• Familiarity with automation and scripting to improve reliability, scalability, and operational efficiency.
• Strong understanding of workplace security, with knowledge of regulatory and compliance requirements in financial services desirable.
• Proven ability to communicate effectively with both technical and non‑technical stakeholders.
• Strong analytical and problem‑solving skills, with the ability to manage multiple priorities in a fast‑paced environment.

   

Are you interested in this position?

Apply by clicking on the “Apply Now” button below!

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