What u will do

• Professionally engage with clients (internal and external) to identify and accurately document business objectives and requirements.
• Write BA deliverables and ensure requirements map back to business objectives. This covers the entire project lifecycle, from discovery through to the client’s acceptance into production.
• Collaborate with the Project or Scrum team (Developers, Testers, Implementation, Documentation and Training) to ensure accurate mapping to business requirements. Ensure test coverage, implementation, documentation, release notes and training requirements are met.
• Provide client support during User Acceptance Testing (UAT) to ensure solutions meet acceptance criteria.
• Write business design specifications that clearly document the desired outcomes of development, including client integration and non-functional requirements. Deliver designs on schedule, within budget, and secure approval from internal Product Boards and client stakeholders.
• Assist the Product Owner in planning the overall release strategy, ensuring the delivery of MVP functionality and broader roadmap initiatives within agreed timeframes.
• Prepare materials and provide training and ongoing support to end-users following implementation.
• Conduct demonstrations of Tax products, completed enhancements and solution capabilities for internal stakeholders, prospective clients and existing clients, supporting product adoption, client engagement and pre-sales activities.
• Act as a subject matter expert during workshops, requirements sessions and solution discussions, helping clients understand product capabilities and industry best practices.

You’ll be someone with

As an experienced Senior Business Analyst, you’ll confidently influence outcomes for our clients while collaborating closely with internal teams across Australia and Vietnam. Given the nature of our product, you’ll bring strong domain knowledge across Australian investment management, wealth management, superannuation and tax reporting. Ideally, you will also have experience applying AI methodologies and prompt engineering techniques within your current ways of working. Other key experience and attributes include: