Senior Technical Architect
Employment Info
JOB DETAILS
Requirements
- Strong written and verbal communication skills, with the ability to lead complex technical conversations with customers, partners, and internal teams.
- Demonstrated progressive experience delivering two or more of the following consulting services: source code management (SCM) migration, cloud architecture, software development, or continuous integration and continuous delivery (CI/CD) consulting services.
- Demonstrated progressive enterprise level software development experience and hands-on work with modern DevOps platforms and practices.
- Ability to quickly learn and adapt to new technology stacks, industry trends, and best practices, and to apply them in customer environments.
- Experience identifying, understanding, and clearly explaining complexities, tradeoffs, and potential challenges during initial scoping and discovery sessions with prospects and customers.
- Proven problem solving and decision making skills, with effective organization and time management to handle multiple projects and priorities in a fast paced, often ambiguous environment with minimal supervision.
- Strong mentoring and leadership skills, with experience guiding consultants or technical team members on best practice communication, implementation strategies, and service delivery.
- Strong technical foundation in information technology, computer science, or related technical domains, demonstrated through hands-on experience, self-directed learning, or formal education.
- Must be based in Australia and have full working rights in Australia
Responsibilities
- Partner with Professional Services Engineers, Project Managers, and Solution Architects to design and deliver complex, enterprise-grade solutions for customers across different industries.
- Lead technical discovery and architecture conversations with prospects and customers, translating ambiguous requirements into clear solution designs and actionable implementation plans.
- Support customer migrations and implementations, including source code management (SCM) migration, cloud architecture design, and continuous integration/continuous delivery (CI/CD) consulting services.
- Provide technical leadership during Professional Services engagements, guiding Professional Services Engineering teams through design decisions, risk identification, and issue resolution.
- Collaborate closely with Regional Delivery Managers on staffing assessments, partner consultant technical vetting, and evaluation of new hire candidates for technical fit.
- Mentor Professional Services and partner consultants by modeling best practice communication, consulting behaviors, and implementation strategies, and by providing ongoing feedback and coaching.
- Create and deliver enablement sessions for Professional Services and other teams on how to position, scope, and deliver specific service offerings to customers.
- Contribute to pre-sales activities by joining sales conversations, shaping statements of work (SOWs), and helping articulate technical value to customers in partnership with the sales team.
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