JOB DETAILS

The Role: 

As an Account Manager, you will work cross functionally, engaging with many teams across Podium including sales, product, marketing, finance and strategy. This role will predominantly focus on upselling, cross-selling & building multi-stakeholder relationships with your portfolio of customers. Additionally, you will be responsible for the initial implementation and onboarding of new customer accounts. Ideally, you will be equally driven by a customer-centric mentality as well as a desire to close expansion revenue.

What you will be doing: 

● Spearhead the growth & adoption of small business accounts at Podium

● Uncover new opportunities from our existing customers and target accounts

● Build deep relationships with your portfolio to best understand their needs and provide value based solutions utilising our range of products and services

● Provide timely and accurate forecasts and clear visibility on sales and revenue performance by actively managing your pipeline of opportunities and weekly sales forecasts

● Conduct warm handoffs in partnership with AE’s as new customers join your portfolio

● Be a product expert and understand all setup requirements for each product and application to drive value

What you should have: 

● You have 1-3 years of CX/CS experience, ideally with some experience in closing revenue, be that expansion or new business

● You have a deep understanding of the marketing technology industry and key players

● Some account management experience – identifying at risk customers, driving product adoption and usage, activating existing clients.

● You have the ability to thrive in a constantly changing and evolving work environment

● Outstanding presentation and communication skills

● Great problem-solving skills, taking a consultative approach to finding the best solution.

What we bring: 

● Real growth and career development opportunities, we’re still young in Australia with plenty of room to grow.

● A unique product that makes an actual impact on the local businesses you love and support.

● Attractive base + super and commissions package – uncapped earnings.

● Equity/stock options for all employees – ‘Be a Founder’ and be rewarded as one at Podium.

● A generous $650 monthly ‘Benefits & Wellbeing’ allowance, spent how you please

● Free snacks and drinks, which are always stocked up.

● You’ll find Podium in the Queen & Collins building with access to end of trip facilities, bike storage and lockers.

Are you interested in this position?

Apply by clicking on the “Apply Now” button below!

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