Partner Account Manager
Employment Info
JOB DETAILS
Requirements
- Based in Sydney or Melbourne.
- 5-7 years of experience in sales, partner management, inside sales, or a related customer/partner-facing role within the technology sector.
- Exposure to or interest in enterprise software, cloud infrastructure, open source technologies, or managed services.
- Familiarity with the Australian IT partner landscape is advantageous; a willingness to learn is essential.
- Experience working in a matrixed or cross-functional environment is a plus.
- Strong verbal and written communication skills, with the ability to engage confidently with internal and external stakeholders.
- Tertiary qualification in Business, Commerce, Information Technology, or a related field.
Responsibilities
- Support the development and execution of Partner Success Plans (PSPs) to ensure partners are investing in the right areas to drive mutual growth.
- Manage day-to-day relationships with key strategic partners, acting as a point of contact and internal advocate.
- Communicate the value of the Red Hat partnership and how open source technologies create business opportunities for partners and their customers.
- Participate in regular partner business reviews, helping to track performance and identify growth opportunities.
- Push for capability build (skills, certifications, offerings, GTM motion)
- Challenge low-yield partnerships and elevate high-growth ones
- Secure executive-level commitment to joint outcomes
- Drive structured programs that convert partner capability into customer demand
- Co-create campaigns with hyperscalers, ISVs, SIs, and distributors
- Activate joint solution narratives (industry + workload + use case led)
- Orchestrate field alignment so partners are consistently visible in-market
- Turn capability into repeatable motions, not one-off deals
- Assist in coordinating co-sell activities between partner sellers and Red Hat field sales teams to ensure smooth execution.
- Help partners navigate Red Hat’s internal sales processes, resources, and organisational structures.
- Maintain accurate records of partner activities, pipeline, and forecasts within Salesforce CRM.
- Support partner enablement initiatives, ensuring partners have access to the training, certifications, and tools needed to position and sell Red Hat solutions.
- Develop an understanding of how Red Hat products serve as foundational building blocks within multi-vendor technology stacks.
- Assist in co-creating solution offerings by collaborating with partner sales and technical teams and internal Red Hat resources.
- Facilitate partner participation in Red Hat events, roadshows, and joint marketing initiatives across the ANZ region.
- Support the management of partner investments including Market Development Funds (MDF) and co-marketing activities.
- Assist in resolving partner-related escalations to maintain healthy and productive partnerships.
- Collaborate with other Red Hat business units to support broader regional objectives.
- Provide regular updates and reporting to Ecosystem Sales leadership on partner activities and performance.
Are you interested in this position?
Apply by clicking on the “Apply Now” button below!
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