Solution Consultant
Employment Info
JOB DETAILS
What you’ll do
- Partner closely with Partnerships and Sales to lead discovery and solution design from first customer conversation through to solution validation and transition to implementation — including workshops, proof‑of‑value engagements, and RFP/RFI responses
- Design and deliver solution workshops and tailored walkthroughs that connect Sokin’s capabilities to concrete customer pain points and business outcomes — cross-border payment flows, FX exposure, treasury visibility, embedded finance use cases
- Serve as the primary solution and technical consultant for prospective customers, guiding security reviews, integration scoping, and feasibility discussions
- Provide structured follow‑through after workshops and trials — clear solution documentation, technical proposals, and integration guidance that build customer confidence and readiness
- Partner with Account Management and Customer Success to identify additional customer needs and shape solution extensions that support long‑term value
- Act as a credible voice of the customer internally — feeding structured product and technical feedback to Product and Engineering with enough context to be actionable
- Use AI tools actively across your workflow — from research and documentation to demo preparation and RFP responses — and help raise the bar for how the wider customer-facing teams works with AI
What we’re looking for
- 2–3 years of experience in a Solution Consultant, Solutions Engineer, or customer‑facing technical consulting role within a B2B SaaS or fintech environment
- Comfortable talking to both technical buyers (developers, architects) and commercial stakeholders (CFOs, treasury managers) — and knowing which conversation you’re in
- Hands-on experience with APIs, SDKs, and integrations — you don’t need to write production code, but you need to understand what you’re talking about when an engineer pushes back
- Strong customer and solution insight – you can recognise unmet needs and collaborate with Account Management to address them appropriately
- Demonstrably proficient with AI tools — you use them to move faster and produce better outputs, not as a novelty. Comfort with prompt engineering, AI-assisted documentation, and building lightweight AI workflows is a genuine advantage
- Highly organised with sharp follow-through — complex customer engagements slip when ownership between conversations is unclear
- Clear, confident communicator in writing and in the room
Nice to have
- Familiarity with cross-border payments, FX, treasury management, or embedded finance
- Experience presenting to senior finance stakeholders or C-suite buyers
- Enterprise or mid‑market B2B environments involving complex, multi‑stakeholder solutions
- Experience with Salesforce or similar CRM tooling
Are you interested in this position?
Apply by clicking on the “Apply Now” button below!
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